Seat Select

Select your seat in advance, get more space or a better location on Air New Zealand operated flights. 

Enter your booking reference and family name below.

How do I Seat Select?

It's simple, and there are several ways to Seat Select:

You may have access to free Standard Seating as part of your fare or Airpoints™ status. If this is not available, or you would like a different seating option, you can purchase a seat of your choice using paid Seat Select.

Remember, you don't need to select your seat with your booking. We'll allocate one to you for free when you check in.

Seating options

Standard Seat  

If you're an Elite, Gold, Elite Partner or Koru member, see below for more about what you can get.

Flying on theworks or worksdeluxe fare to the Tasman or Islands, or a domestic flexitime or flexidate fare? Choosing a Standard Seat is included in your fare. If you're travelling on a seat only or seat+bag fare on domestic, Tasman and Islands flights, you can select your preferred seat in advance using paid Seat Select.

If you're travelling on a long haul international flight, your fare may include a standard seat or you can purchase one in advance using paid Seat Select.

You can change your seat to another seat of same or lesser value at any time.

If you don't Seat Select in advance, your seat will be allocated to you at check-in. If you are travelling on a long haul journey, you can access a Standard Seat free of charge, if available, when online check-in opens 24 hours before your flight.

See below or the fare rules pages for more information.

Preferred Seat

These seats are in preferred location on the aircraft with priority boarding privileges, and may also have extra legroom.

Exit Row Seat

Enjoy extra space in front to stretch out, and priority boarding privileges, too. There are some requirements you need to meet to sit in these rows. Please review them before you book.

Bassinet Row Seats

If you're travelling with an infant, paid bassinet seating* is a reassuring option for parents. Some seats in these rows have bassinet fittings designed for infants up to 8 months old and weighing a maximum of 11.8kg/26lb, subject to availability.

If you don't secure a bassinet during booking, we'll still do our best to allocate one to you at the airport if one is still available.

Bassinet dimensions are 29 inches (73.66cm) long x 13.5 inches (34.29cm) wide.

Airpoints™ Elite, Gold, Elite Partner and Koru members

As an Elite, Gold, Elite Partner or Koru member, you will enjoy access to complimentary frequent flyer premium seating. You'll find frequent flyer premium seating towards the front of our cabins on most Air New Zealand flights. Premium seating includes the Space+ zone on our domestic jet services and international A320 services, which comes with extra legroom, and is independent from the Preferred and Exit Row seating options.

In addition, you have complimentary access to all available Standard Seats regardless of fare purchased.

When you book online, you'll need to be signed in or provide your Airpoints™ number on the Passenger Details page to have access to these seats.

If there are any Preferred or Exit Row Seats still available 48 hours before your flight, you can select them free of charge as bonus.

 
Complimentary frequent flyer seating 

Frequent flyer premium seating is available free of charge for Elite, Gold, Elite Partner & Koru members. Seats are limited and subject to availability

Not available

 
Preferred Seats - More leg room, a better location on board, plus priority boarding privileges

Available for purchase or available free of charge within 48 hours of the flight to Elite, Gold, Elite Partner & Koru if not sold prior

Available for purchase

 
Exit Row Seats

Available for purchase or available free of charge within 48 hours of the flight to Elite, Gold, Elite Partner & Koru if not sold prior

Available for purchase

Prices

Seat Select offers great value options to secure a bit extra, so check out the pricing below. Prices quoted below are 'from prices' only and are based on a per one-way journey basis.

Seat and Seat + Bag

¥30

¥60

¥60

Not available

Flexi Time and Flexi Plus

Complimentary

¥60

¥60

Not available

Economy

Complimentary

¥50

¥100

¥100

Premium Economy

Complimentary

¥100

Not available

¥100

Economy

Complimentary

¥100

¥200

¥120

Premium Economy

Complimentary

¥200

Not available

¥120

Economy - Global Saver Max and Global Saver fares3

¥80

 ¥200

 ¥700

 ¥150

Economy - Global Flexi fares

 Complimentary

 ¥200

 ¥700

 ¥150

Premium Economy

 Complimentary

 ¥500

 Not available

 ¥150

Economy - Global Saver Max and Global Saver fares3

¥80

¥200

¥500

¥150

Economy - Global Flexi fares

Complimentary

¥200

¥500

¥150

Premium Economy

Complimentary

¥500

Not available

¥150

1. All Business class and Works Deluxe bookings receive complimentary Seat Select.

2. Please note Air New Zealand flights between Auckland and London contain two sectors, the prices in the table above are the cost to upgrade on a single sector.

3. Some Global Saver economy fares receive complimentary seat select.

Seat Select is only available on Air New Zealand operated flights and all Seat Select types are subject to availability. Prices quoted above are from prices only in Chinese Yuan and are based on a per flight sector basis.

Can I change my paid Seat Select after I've paid for it?

Yes, you can. This can be changed in a few different ways, either online by retrieving your booking, directly signing in to your Air New Zealand account, or through the Air NZ app. You can also change this by calling us, or via your travel agent. There's a small service fee to have our Contact Centre do this for you. 

Please note, you won't be eligible for a refund if you select a seat of lower value, and if you choose a seat of higher value, you will be asked to pay the difference.