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Manage your flight booking

If your Air New Zealand flight is disrupted, you might be able to switch to an alternative.

You can often update your flight details online. 

  • View, change and cancel your bookings
  • Add an extra bag or two to your baggage allowance
  • Choose your seat
  • Order or change your special meal
  • Request a copy of your electronic ticket

All you need is your six character booking reference. (Air New Zealand reference numbers end in "H".)

Other contact options

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