Joining our Koru programme lets you enjoy a range of travel benefits when travelling on Air New Zealand operated flights, as well as some of our partner flights.
Koru benefits include lounge access with guest entitlement, priority check-in, valet parking, extra baggage allowance and special seating privileges. These benefits apply when travelling on Air New Zealand operated flights (with an Air New Zealand ticket and flight number). Some benefits apply on selected routes with our alliance partners Virgin Australia, Cathay Pacific, Singapore Airlines, Air China and United. See all Koru benefits
Membership types and costs
Koru memberships can be paid for in full with Airpoints Dollars™, or you can pay with credit card.
Individual Koru memberships can be purchased for one, two or five years: Joining fee NZD $255; one year NZD$599; two years NZD$1059; five years NZD $2429.
Those over 65 can join Koru for a discounted rate. Joining fee NZD$255; one year NZD$445; two years NZD$725; five years NZD$1759.
When 10 or more people from a business join Koru, we offer a discounted corporate rates: Joining fee NZD$155; one year NZD$545; two years NZD$959.
Koru members who are renewing their membership within one month of their expiry date will have the joining fee waived for all membership types.
Koru contact centre
If you have a question that isn’t answered here, or if you’ve misplaced/lost your Koru Card, please contact our Koru contact centre:
Tel: +64 9 375 0285 during office hours
Fax: +64 9 306 5305
Mail: Koru Contact Centre, Private Bag 93537, Takapuna, North Shore City 0740, New Zealand
Things you need to know
All prices quoted are in NZ dollars and are GST inclusive. A joining fee is applicable for new Koru memberships or to renew a membership within one month of expiry. It is important to note Koru membership fees are not refundable should your Tier Status change to become an Airpoints™ Gold or Elite member. Your membership will run for its full term and is non-transferable.
New partner memberships (for partners of Koru members) are no longer available, however you may renew an existing partner membership if it matches your membership renewal period. Existing partner memberships will be honoured for their term.
For payment by credit card please process payment online or call the Koru Contact Centre. To protect your credit card safety please refrain from sending your credit card details by email or fax.
See the full Koru terms and conditions for full programme details.