When to check in
Online check-in opens 24 hours before your flight. There will be a final check-in completion time on your e-ticket and in the Air New Zealand mobile app.
The final check-in completion time will be 90 minutes before your flight is due to depart, unless you are travelling to or from the USA (including transiting) where it will be 2 hours before your flight. Flights to USA destinations open 4 hours prior to departure. Remember this is a final check-in completion time. It's wise to arrive at the airport well before the cut off.
Please note, online check-in is not available for flights departing Niue so you will need to check in at the airport. Check-in and bag drop for flights departing Niue close 120 mins before your flight departs.
How to check in
You can check in using self-service kiosks at Auckland, Wellington, Christchurch, Queenstown, Sydney, Perth, Melbourne, Brisbane, London Heathrow, San Francisco, Los Angeles, Gold Coast, Adelaide, Tokyo Narita and Fiji Nadi. You will need a machine-readable passport. The kiosk will print your boarding passes and bag tags, if you're checking in baggage. At the bag drop our staff will check your passport.
When travelling on flights operated by our partner airlines please check in with the operating carrier.