Fare terms and conditions
Choose from the options below to view full terms and conditions for each fare type.
New Zealand domestic fares
We fly to 20 domestic destinations around New Zealand and there's a choice of fares on every route, so you only pay for what you need. All our domestic fares offer a standard seat, allow changes prior to departure and flexirefund is fully refundable. Check out the options and choose the one that suits you best.
Find out more about the New Zealand domestic experience.
Tasman and Pacific fares
Tasman and Pacific Fares include flights between New Zealand and Australia, Tahiti, the Cook Islands, Fiji, Niue, Norfolk Island, Samoa, Tonga, Vanuatu & New Caledonia.
Business Class fare conditions
Long haul fares
Long haul means any flights for international sectors other than flights between New Zealand, Australia, Tahiti, the Cook Islands, Fiji, Niue, Norfolk Island, Samoa, Tonga or Vanuatu.