Business Class Fare Conditions

Applicable for Business (C/D/Z/J class) departing from mainland China.
Rules for departing from Hong Kong, please refer to www.airnewzealand.com.hk/business-fare-conditions

Changes

Z/J class
Changes permitted, change penalty charge CNY 800 for reissue or revalidation. All changes must be made within the validity of the original ticket. The new fare must be equal or greater than the original ticket fare. Service fee CNY 300 applies. No show penalty is CNY 2,000.
 
C/D class
Changes permitted. All changes must be made within the validity of the original ticket. The new fare must be equal or greater than the original ticket fare. Service fee CNY 300 applies. No show penalty is CNY 2,000.

Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey. 

Cancellations

Z/J class
Cancellations permitted, charge CNY 1,000 cancellation fee. Service fee CNY 300 applies. Cancellations not permitted for no-show or half-used tickets.

C/D class
Cancellations permitted. Service fee CNY 300 applies.

If departing during 10 Jan – 30 Jan 2017, refund fee CNY 5,000 applies.

For passengers who encountered NZ entry visa rejection, it is fully refundable with only a process fee of CNY 50 per person. Copy of passport with an official visa rejection by Immigration New Zealand should be submitted as supporting document 14 days prior to departure date. 
Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey. 

Baggage allowance

Business
3 pieces per person (excluding infants) - maximum 23kg each.

If exceeded and prepaid Extra Bags have not been selected, airport excess baggage charges apply. Stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services

Frequent Flyer/Airpoints™

Eligible for accrual of Airpoints Dollars or frequent flyer miles/points with airline partners
Eligible for Status Points accrual
Eligible for Airpoints Confirmed Upgrades and Companion Tickets (Z/J class not apply)