Long haul Global Saver Max fare conditions
Tickets are not transferable to another person.
Where the rules or fare conditions differ between the outbound and return journeys, the most restrictive conditions will apply for the whole journey.
Depart from Shanghai
Economy
Applicable for Economy W/T/L/K/S/G class departing from mainland China
Changes
- W/T/L class: Change penalty charge CNY ¥800, reissue or revalidation.
- K/S/G class: Changes must be made before departure, change penalty charge CNY¥1,000, reissue or revalidation.
- Service fee CNY ¥300 applies.
Cancellation
- W/T/L class: Prior to departure: CNY ¥1,000 penalty fee applies. After departure ticket is non-refundable. Also applies to partially used tickets and for no show.
- K/S/G class: Non-refundable.
- Service fee CNY ¥300 applies.
If departing during peak season 5 Feb - 17 Feb 2024, refund penalty CNY ¥5,000 applies.
For passengers who encountered NZ entry visa rejection, it is fully refundable with only a process fee of CNY ¥50 per person. Copy of passport with an official visa rejection by Immigration New Zealand should be submitted as supporting document 14 days prior to departure date.
No Show
- W/T/L class: Non-refundable.
- K/S/G class: CNY ¥3,000 penalty plus fare difference applies. Service fee CNY ¥300 applies.
- Service fee CNY ¥300 applies.
Baggage Allowance
- 1 piece per person (excluding infants) - maximum 23kg each.
- For flights originating from mainland China to New Zealand or Australia, 2 pieces per person applies.
If exceeded and prepaid Extra Bags have not been selected, airport excess baggage charges apply. Stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
Frequent Flyer / Airpoints™
- Eligible for Airpoints Dollars & Status Points accrual.
- No accrual of frequent flyer miles/points with airline partners.
- Not eligible for Airpoints Confirmed Upgrades or Companion Tickets.
Standard Seat Select
- Available for purchase
Premium Economy
Applicable for Premium Economy A class departing from mainland China.
Changes
- Changes must be made before departure, change penalty charge CNY¥1,000, reissue or revalidation.
- Service fee CNY ¥300 applies.
Cancellation
- Non-refundable.
No Show
- CNY ¥3,000 penalty plus fare difference applies.
- Service fee CNY ¥300 applies.
Baggage Allowance
- 2 pieces per person (excluding infants) - maximum 23kg each.
If exceeded and prepaid Extra Bags have not been selected, airport excess baggage charges apply. Stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
Frequent Flyer / Airpoints™
- Eligible for Airpoints Dollars & Status Points accrual
- No accrual of frequent flyer miles/points with airline partners
- Not eligible for Airpoints Confirmed Upgrades or Companion Tickets
Standard Seat Select
- Available for purchase
Depart from Hong Kong
Economy
Applicable for Economy W/T/L/S/G/K/P class departing from Hong Kong China
Price will be charged based on real-time currency exchange rate
Changes
- W/T/L/S/G/K class: All changes must be made before the ticketed flight date. Subject to HK$2,000 change fee per ticket per transaction and applicable fare difference. Service fees apply. Otherwise, No Show fee applies.
- P class: Non-changeable.
Cancellation
- W/T/L/S/G/K class: Subject to HK$2,200 cancellation fee for totally unused ticket only. For partially used tickets, refund applied only if residual is available after deducting the applicable fare (same or higher class code) of the flown sector plus cancellation fee HK$2,200.
- P class: Non-refundable.
No Show
- W/T/L/S/G/K class: Penalty of HK$2,200 applies plus fare difference. Service fees apply.
- P class: Not applicable.
Baggage Allowance
- 1 piece per person (excluding infants) - maximum 23kg each.
If exceeded and prepaid Extra Bags have not been selected, airport excess baggage charges apply. Stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
Frequent Flyer / Airpoints™
- Eligible for Airpoints Dollars & Status Points accrual.
- No accrual of frequent flyer miles/points with airline partners.
- K/P class: Not eligible for Airpoints Confirmed Upgrades or Companion Tickets.
Standard Seat Select
- Available for purchase
Premium Economy
Applicable for Premium Economy A class departing from Hong Kong China
Price will be charged based on real-time currency exchange rate
Changes
- Subject to HK$1,800 change fee per ticket per transaction and applicable fare difference. Service fees apply. Otherwise, No Show fee applies.
Cancellation
- Subject to HK$1,800 cancellation fee for totally unused ticket only. For partially used tickets, refund applied only if residual is available after deducting the applicable fare (same or higher class code) of the flown sector plus cancellation fee HK$1,800.
No Show
- Penalty of HK$2,200 applies plus fare difference. Service fees apply.
Baggage Allowance
- 2 pieces per person (excluding infants) - maximum 23kg each.
If exceeded and prepaid Extra Bags have not been selected, airport excess baggage charges apply. Stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.
Frequent Flyer / Airpoints™
- Eligible for Airpoints Dollars & Status Points accrual
- Accrual of frequent flyer miles/points with airline partners may be eligible.
Standard Seat Select
- Included