Long haul Global Saver Max fare conditions

Applicable for Economy (W/T/L/S/G/K class) and Premium Economy (A class) departing from mainland China*.

*Rules for departing from Hong Kong please refer here.

*Fare rule below does not apply during special sale period.

Changes/restrictions

Economy G/K/S class:
No reissue or revalidation. Non-refundable for no-show tickets.

Economy W/T/L class:
Charge CNY ¥800 for reissue or revalidation. Fare difference applies if any, the new fare must be equal or greater than the original ticket. Service fee CNY ¥300 applies. Non-refundable for No Show tickets.

Premium Economy A class:

Charge CNY ¥1,000 for reissue or revalidation. Fare difference applies if any, the new fare must be equal or greater than the original ticket. Service fee CNY ¥300 applies.

No Show: CNY ¥3,000 penalty applies.

Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey. 

Cancellation

Economy G/K/S class and Premium Economy A class : non-refundable

Economy W/T/L class: Charge CNY ¥1,000 cancellation fee for totally unused ticket only. Service fee CNY ¥300 applies. If departing during high season - Chinese New Year (from 17 Jan 2020 to 26 Jan 2020), refund penalty CNY ¥5,000 applies. For no-show or partially used tickets, tickets are non-refundable.

For passengers who encountered NZ entry visa rejection, it is fully refundable with only a process fee of CNY ¥50 per person. Copy of passport with an official visa rejection by Immigration New Zealand should be submitted as supporting document 14 days prior to departure date. 

Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey. 

Baggage allowance

Economy: 1 piece per person (excluding infants) - maximum 23kg each. For flights originating from mainland China to New Zealand or Australia, 2 pieces per person applies.
Premium Economy: 2 pieces per person (excluding infants) - maximum 23kg each.

If exceeded and prepaid Extra Bags have not been selected, airport excess baggage charges apply. Stated allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.

Airpoints™

Eligible for Airpoints Dollars & Status Points accrual
No accrual of frequent flyer miles/points with airline partners
Not eligible for Airpoints Confirmed Upgrades or Companion Tickets