Fare terms and conditions

Choose from the options below to view full terms and conditions for each fare type.

New Zealand domestic fares

We fly to 20 domestic destinations around New Zealand and there's a choice of fares on every route, so you only pay for what you need. All our domestic fares offer a standard seat, allow changes prior to departure and flexirefund is fully refundable. Check out the options and choose the one that suits you best.

seat fare conditions

seat+bag fare conditions

flexichange fare conditions

flexirefund fare conditions

Find out more about the New Zealand domestic experience.


Tasman and Pacific fares

Tasman and Pacific Fares include flights between New Zealand and Australia, Tahiti, the Cook Islands, Fiji, Niue, Norfolk Island, Samoa, Tonga, Vanuatu & New Caledonia.

Smart Saver fare conditions

Flexi fare conditions

Business Class fare conditions


Long haul fares

Long haul means any flights for international sectors other than flights between New Zealand, Australia, Tahiti, the Cook Islands, Fiji, Niue, Norfolk Island, Samoa, Tonga or Vanuatu.

Global Saver Max fare conditions

Global Saver fare conditions

Global Flexi fare conditions

Business Class fare conditions