Airpoints Upgrades
About Airpoints Upgrades
Members who are Koru Platinum and Koru Black may request cabin class upgrades using Airpoints for Air New Zealand operated and ticketed flights.
Your upgrade request can be confirmed up to 355 days in advance of your flight, if the upgrade booking class is available. Upgrades are subject to availability and high load factors may prevent us from confirming your upgrade in advance. When this happens, all requests are prioritised at the airport for any remaining seats.
If your upgrade request isn't confirmed, your Airpoints will be returned back to your Airpoints account.
Please note:
- Airpoints Upgrades are not guaranteed. Due to operational requirements, we may need to make changes which could result in a change to your seat number or cabin, even if you hold a confirmed upgrade.
- If your upgrade request is successful, you'll be able to select a seat. Some of our premium cabins have Preferred seats which may have an extra charge.
Long Haul Upgrades
| New Zealand to Perth, Honolulu, Tahiti or Bali | 180 | 340 |
|---|---|---|
| New Zealand and Asia | 290 | 580 |
| New Zealand to Los Angeles, San Francisco, Vancouver | 350 | 695 |
| New Zealand to Houston | 395 | 890 |
| New Zealand to New York | 450 | 990 |
| Log Angeles and Pacific Islands | 290 | 580 |
| Eastern Australia and Pacific Islands | 290 | 580 |
| Economy to Premium Economy | Premium Economy to Business Premier |
|---|---|
New Zealand to Perth, Honolulu, Tahiti or Bali | |
| 180 | 340 |
New Zealand and Asia | |
| 290 | 580 |
New Zealand to Los Angeles, San Francisco, Vancouver | |
| 350 | 695 |
New Zealand to Houston | |
| 395 | 890 |
New Zealand to New York | |
| 450 | 990 |
Log Angeles and Pacific Islands | |
| 290 | 580 |
Eastern Australia and Pacific Islands | |
| 290 | 580 |
Long haul routes operated by B777 and B787 aircraft featuring an Economy, Premium Economy and Business Premier offering (upgrades to the next class only).
Short Haul Upgrades
| New Zealand and Australia (excluding Perth) | 95 | 95 | 190 |
|---|---|---|---|
| New Zealand and Pacific Islands (excluding Honolulu and Tahiti) | 95 | 95 | 190 |
| Economy to Premium Economy | Premium Economy to Business | Economy to Business |
|---|---|---|
New Zealand and Australia (excluding Perth) | ||
| 95 | 95 | 190 |
New Zealand and Pacific Islands (excluding Honolulu and Tahiti) | ||
| 95 | 95 | 190 |
Tasman and Pacific Island routes operated by B777 and B787 aircraft.
Includes services between New Zealand and Eastern Australia, and the Pacific Islands operated by B777 and B787 aircraft. Koru members who are Koru Platinum and Koru Black may upgrade from Economy to Business Premier using Airpoints.