New Zealand domestic check-in

Packed your bags and ready to fly within New Zealand? The next step is checking in - and you can even do it before you leave home.

What time do I need to check in?

We recommend leaving for the airport with plenty of time to spare. With the extra steps to check in at the airport, you may experience queues at check-in or security, or you might be delayed on the way. Remember that these are closing times and they include dropping your bags off if you have them.  

Identification - If you're checking in at the airport, you need a valid form of identification to board your flight.

Check in bags - If you're checking in bags, please print out your bag tags at the kiosks when you arrive at the airport. Then take your bags to the bag drop.

Select your seat - You can choose your preferred seat when you check in online or on your mobile.

Boarding pass - You can only board your flight with a boarding pass which is issued after you have successfully checked in.

Check in online

You'll receive an email or app notification 24 hours before your flight's scheduled departure letting you know that you can check in online. Online check-in closes 30 minutes before your flight departs. 

When you've completed check-in, we'll email you your boarding passes. When you enter the lounge or board your aircraft, we can scan them from your mobile. All New Zealand airports accept electronic boarding passes.

Check-in at Auckland Airport.

Check in at the airport

When you arrive at the airport, you can check-in at the self-serve kiosks, or we can help you at the check-in desk.

At the kiosk you can choose your seat and print the boarding passes and bag tags. Attach the labels to your bags and take them to the bag drop.

You can use self-serve kiosks if you're flying from:

  • Auckland, Hamilton, Napier, New Plymouth, Palmerston North, Rotorua, Tauranga, Wellington
  • Blenheim, Christchurch, Dunedin, Invercargill, Nelson, Queenstown

Frequently asked questions

Check-in

When can I drop off my bag?

What identification documents do I need to check in at the airport?

Why do I have to show identification at check-in for domestic flights?

Prepare for travel

I haven't checked in but need to add a bag, what's the best way to do this?

Do I need to wear a face mask in airports or onboard your aircraft?