New Zealand domestic check-in

Packed your bags and ready to fly within New Zealand? The next step is checking in - and you can even do it before you leave home.

What time do I need to check in?

Domestic check-in closes:

  • 30 minutes prior to departure, for travel within New Zealand
  • 60 minutes prior to departure, if you're connecting to an international flight
  • 60 minutes prior to departure, if your child is travelling alone

See your Air NZ mobile app, check-in email or e-ticket for your flight's exact check-in timings.

Remember these are closing times and they include dropping your bags off if you have them.

It's a good idea to leave for the airport with plenty of time to spare. There might be queues, or you might be delayed on the way.

You have three ways to check in when you're flying within New Zealand:

Check in with the Air NZ mobile app

Check in, choose your seat, and get your whole group's boarding passes on your phone with the Air NZ mobile app. You can even show your boarding pass on your mobile to enter the lounge or board your plane.

If you're checking-in bags, print out your bag tags at the kiosks when you arrive at the airport. Then take your bags to the bag drop.

Check in online

You can check in online up to 24 hours before your flight.

Be among the first to check in and choose your preferred seat. We'll email you your boarding passes. When you enter the lounge or board your aircraft, we can scan them from your mobile. All New Zealand airports accept electronic boarding passes.

If you're checking in bags, print out your bag tags at the airport's self-service kiosks. Then take your bags to the bag drop counter.

Check in at the airport

When you arrive at the airport you can check in at the self-service kiosks, or we can help you at the check-in desk.

At the kiosk you can choose your seat and print boarding passes and bag tags. Attach the labels to your bags and take them to the bag drop.

You can use self-serve kiosks if you're flying from:

  • Auckland, Hamilton, Napier, New Plymouth, Palmerston North, Rotorua, Tauranga, Wellington
  • Blenheim, Christchurch, Dunedin, Invercargill, Nelson, Queenstown

If you have lounge access, and are not checking in baggage, head straight to the lounge and we'll check you in there.

You definitely need a boarding pass

You can only board your plane with a boarding pass, either printed or on your mobile. These documents won't work:

  • Barcodes on printed e-ticket receipts
  • E-pass tags

What identification should I carry when travelling in New Zealand?

If you're travelling within NZ, you need a valid photo I.D. to board your flight.

We prefer:

  • Drivers licence
  • Passport

You can also use: Airpoints™ or Koru card, major credit card, birth certificate or a Community Services card.

Why do I have to show identification at check-in for domestic flights?

Most airlines worldwide using the e-ticket (ticketless) travel system require a form of identification to be presented when customers check-in. This is to ensure that the customer named in the booking is the same person who boards the aircraft.

Looking for international check-in?