Contact us
Find answers to questions in our FAQs, or please see options below.
Sales and Reservations
Beijing
Room 1121-1122, South Tower
Beijing Kerry Centre
No. 1 Guang Hua Road
Chao Yang District
Beijing 100020
P.R.China
Phone: 86-10-6587 0000
Fax: 86-10-6587 0100
Email: bjsreservations@airnz.co.nz
Shanghai
Unit 1208-1209, Floor 12
Citic Square
No. 1168 Nanjing Road West
Shanghai, 200041
P.R.China
Phone: 86-21-2325 3333
Fax: 86-21-2325 3300
Email: shareservations@airnz.co.nz
Feedback
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Airpoints™
Airpoints Service Centre
Beijing
Room 1121-1122, South Tower
Beijing Kerry Centre
No. 1 Guang Hua Road
Chao Yang District
Beijing 100020
P.R.China
Phone: 86-10-6587 0000
Fax: 86-10-6587 0100
Email: bjsreservations@airnz.co.nz
Shanghai
Unit 1208-1209, Floor 12
Citic Square
No. 1168 Nanjing Road West
Shanghai, 200041
P.R.China
Phone: 86-21-2325 3333
Fax: 86-21-2325 3300
Email: shareservations@airnz.co.nz
Baggage
General enquiries (Beijing): 86-10-6587 0000 or
(Shanghai) 86-21-2325 3333
See Baggage Services Offices for lost luggage enquiries
Cargo
Cargo
Regional Office
Shanghai (PVG)
Phone: 86-21-68352895
Fax: 86-21-68352896
Hours: 0900 - 1700, Monday to Friday,
SITA: PVGFFNZ
Environment
Email: environment@airnz.co.nz
