Help & Contact

Common questions

Phone bookings & enquiries

Sales and Reservations:

Beijing
Phone: 86-10-6587 0000
Fax: 86-10-6587 0100
Email: bjsreservations@airnz.co.nz

Shanghai
Phone: 86-21-2325 3333
Fax: 86-21-2325 3300
Email: shareservations@airnz.co.nz

What can we help you with?

What can we help you with?

Browse help topics

Airpoints™. Airpoints™     Baggage. Baggage     My booking. My booking
Online booking. Online booking     Flight information. Flight information     Airfares. Airfares
On the plane. On the plane     Check-in. Check-in     Special assistance. Special assistance
Koru & airport lounges. Koru & airport lounges     Cargo. Cargo

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