OneUp™

To purchase an upgrade using Airpoints Dollars, Airpoints Gold, Silver and Jade members based in the Pacific Islands and China will need to request a OneUp™ upgrade. Elite members will still be able to request one class Standby Upgrades on Air New Zealand ticketed and operated flights at current fixed rates. Once you’ve made a booking, you can make an offer by logging in to your account. Offers must be made at least 7 days before your flight’s departure.


Find out what the OneUp changes mean for Airpoints members.

Upgrades are not available on Air New Zealand flights operated by Virgin Australia.

Confirmed upgrades may also be available on these participating Star Alliance carriers; Aegean Airlines, Air Canada, Air China, ANA, Asiana, Austrian Airlines, AviancaTACA, Brussels Airlines, Copa Airlines, Croatian Airlines, Ethiopian Airlines, EygptAir, LOT Polish Airlines, Lufthansa, SAS, Singapore Airlines, Swiss International Air Lines, TAM, TAP Portugal, Thai Airways, Turkish Airlines, US Airways and United Airlines.

There is no change to Star Alliance Upgrade Awards.

Select from the links below for more information:

Air New Zealand Upgrade Rewards

Star Alliance Upgrade Rewards