Air New Zealand top of class at Skytrax World Airline Awards
The airline has scooped the prize for Best Premium Economy Class numerous times since the awards began in 1999.
Air New Zealand General Manager Customer Experience Anita Hawthorne says the awards recognise the investment the airline has consistently put into its Premium Economy experience.
"We've really invested in our Premium Economy product and service, starting with our luxury leather armchair which offers more legroom and recline, through to our premium New Zealand wines and Kiwi-inspired cuisine, which we know our customers value.
"The award also reflects the hard work of our talented team of people who provide the unique Kiwi style of service we’ve become renowned for," says Ms Hawthorne.
The airline was also recognised for its role in the design and day-to-day management of the Star Alliance Lounge in Los Angeles' Tom Bradley International Terminal, which was voted Best Alliance Lounge for the fourth year in a row.
The Skytrax World Airline Awards are the global benchmark of airline excellence. The awards are determined annually through the Skytrax airline passenger satisfaction survey of more than 20 million passengers. The survey covers 335 airlines globally and measures passenger satisfaction across more than 40 key performance indicators of airline product and service including onboard seat comfort, food and service.
Issued by Air New Zealand Communications.
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About Star Alliance
The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca Brasil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United. Overall, the Star Alliance network currently offers more than 18,800 daily flights to 1,317 airports in 193 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.
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