Help & additional info

International restrictions

Check out the restrictions that apply to international cargo.

Shipping & container guide

Here is a comprehensive guide to containers and aircraft sizes.

Claims

Follow the guide for how to work through a claim process.

Conditions of carriage

Find a breakdown of all conditions in an easy-to-read format.

International cargo process

High level overview of the cargo journey.

The Air Waybill

Find out about what an Air Waybill is and how to correctly prepare one.

FHL generator

Use this tool to generate your FHL.

FWB generator

Use this tool to generate your FWB.

Contact

Our cargo locations in one spot for your reference.