Domestic flexidate fare conditions
Booking changes (check fare rules for change restrictions)
Permitted
Booking change fee
No fee
Additional fare difference
Payable unless changing at the airport on day of departure to an earlier or later flight departing same day (same route).
Service fees for making changes
Payable (unless changing online)
A service fee of NZD $30 per person, per one way journey applies for changes made through The Contact Centre or Airport.
Booking cancellations
Fully refundable (unless changed from a grabaseat or Smart Saver fare when only upgraded portion is refundable).
No refund fee if cancelled prior to departure.
No shows
Changes post departure permitted.
Refunds following no show subject to NZD $50 refund fee per person per one-way journey.
Name changes
No
Airpoints Dollars™ & Status Points
Eligible for Airpoints Dollars™ unless booked in N or F class or purchased with Airpoints Dollars or Fly Buys.
Eligible for Status Points unless booked with Airpoints Dollars or Fly Buys.
Checked bag
Includes 2 checked bags up to 23kg (excluding infants)
Standard seat select
Yes
Fare rules
flexidate Fares
Note - stated baggage allowance applies to Air New Zealand operated services only. Please refer other carrier's website for allowance on their services.