International travel requirements

Children may travel as an unaccompanied minor to select destinations where quarantine-free travel or self-isolation is permitted. It will be the parent or guardian's responsibility to manage any entry requirements for the child's destination and transit.

For further information, please see Children travelling alone.

Air New Zealand is not accepting children travelling alone on the following international routes; Samoa, Niue, Shanghai Pudong, Seoul, Hong Kong, and Taipei.

Currently, pets will only be accepted as cargo via an approved pet transporter.

If your international flight is due to depart before 30 June 2022, you can change your booking without paying any change fees or service fees. A fare difference may apply and the changes need to be made prior to the departure date, otherwise, normal fare rules will apply. If your international travel is on an Air New Zealand ticket and also includes travel on another airline, any fare difference will apply. If you prefer, you can opt-in to credit.

If your travel is within New Zealand, you can change your booking. A fare difference may apply.

If you booked your travel directly with us, either online or through our Contact Centre, you can manage your booking to opt-in to credit.

Lounge availability and opening hours may vary. 

Check which Air New Zealand lounges are open and their hours of operation.

Each destination, airline or transit point may have different requirements for proof of full vaccination, with some destinations requiring at least two weeks past the completion of the course of COVID-19 vaccination. Some destinations may require travellers younger than 12 to be vaccinated and to provide proof.

Please carefully research your destination's requirements to ensure your vaccination status and certificate meets the requirements.

In general, the following are accepted as forms of official proof of vaccination:

• International Vaccine Ceritificate or digital vaccine passport from a government health authority or approval authority confirming you have had a full COVID-19 vaccine course. The evidence must confirm: 
  - that you have received 1 or more COVID-19 vaccines (how many doses depends on which vaccine you have received)
  - your name
  - the name of the vaccine or vaccines you received
  - the name of the agency that administered them
  - the name of the place where you received them
  - the date you received them - if you received 2 doses, you must have 2 dates
• New Zealand International Vaccine Certificate (please note, the New Zealand My Vaccine Pass is not accepted as proof for international travel)

A negative result from a pre-departure test may be required by your destination (timeframes may vary; check the requirements for your destination here).

If you're departing from New Zealand, you can call Healthline on 0800 358 5453 or your doctor to find out where you can get tested.

If you are departing from other international locations, please check your local COVID-19 government website for information on where to get a pre-departure test.

If you test positive but have recently recovered from COVID-19, your destination may allow entry with a medical certificate. Check your destination's entry requirements.