Trans-Tasman Alliance

Why is Air New Zealand aligned with Virgin Australia?

We have a number of code share arrangements with airlines globally. Working with Virgin Australia connects Air New Zealand's 27 domestic destinations with Virgin Australia's 33 domestic Australian destinations, creating the largest ever Australasian network for trans-Tasman travellers, which is a good thing for passengers and good for Air New Zealand!

Here's a map showing the destinations which are on our trans-Tasman network.

 

New Zealand and Australian destinations map.

 

How does the in-flight experience on flights operated by Virgin Australia compare to that on flights operated by Air New Zealand?

Air New Zealand Virgin Australia
Seat Saver
> Seat > Seat
> 1 carry on bag - 7kg > 1 carry on bag - 7kg
> Tea, coffee and water > Tea, coffee and water
> Buy snacks and drinks onboard > Buy snacks and drinks onboard
> Entertainment: TV, music, games via back of seat in-flight (not available on flights operated by Virgin Australia) > Entertainment: digEplayers can be hired onboard (subject to availability)
On flights operated by Air New Zealand entertainment is provided via back of seat in-flight entertainment.
Seat + Bag Saver
Seat product, plus Saver product, plus
> 1 checked bag - 23kg > Checked baggage available for purchase up to 23kg
The Works Flexi
Seat + Bag product, plus Saver product (including a bag), plus
> Seat request > Entertainment: via digEplayer including movies, TV, e-books, games
> Entertainment: including movies > Meal and drink bundle
> A meal and drinks > Checked baggage up to 23kg
    > Priority check-in
    > Plus flexible fare conditions


Do I have a choice which carrier I fly with?

Yes you do - and if you're booking on either carrier's website, it is very clear if you're going to be travelling on the other carrier.

Where do I go at Check-In?

Please go to the check in counter for the carrier on which you are flying. At the moment you are not able to check in for a Virgin Australia flight at an Air New Zealand counter or vice versa.

Anything else I should know?

We've compiled FAQ answers to cover some key points of information for our customers.

Children and Infants
Unaccompanied minors
Child and Infant Fares
Childrens Meals

Loyalty
Lounge Access
Earning Airpoints
Priority check baggage

Boarding and In-flight
Special Meal Requests
Passenger Assistance
Aircraft Seating
What is a digEplayer?
Baggage
Excess Baggage
Through-Check
Baggage Allowances

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